With the advent of internet technologies, organizations have set a major difference in the way they impart training to engage and retain the modern workforce. Extended enterprise learning, aims at training non-employees and impact their behavioral changes.
Organizations work to tailor the existing LMSs for specific audience needs as well as, an in-house development team to cater to the bespoke business requirements. The extended enterprise is more than technology, which requires an organization to provide e-courses beyond internal workforce, through external distribution channels.
With ever-increasing business expectations, the scope of using extended LMS for workplace learning leads to better employee productivity, knowledge retention and greater impact on the bottom line. As the extended network of employees, work from varied locations, it becomes imperative to use an external e-learning platform which is mobile-supported, flexible and easy to access. Extended enterprise learning appears in varied forms as discussed below:
- Dealer workforce training
Automotive companies know how to address the challenges of training their extended dealer network. Therefore, ensuring consistency of training across the contingent personnel is critical for the delivery of an incredible customer service. Today, robust online learning platforms are integrated with Dealer Management Systems (DMSs) to provide training- anytime and anywhere. A significant data is utilized from DMS so that dealer employees, can trigger the LMS for an effective content delivery.
- Workforce compliance training
Industries such as transportation, oil & gas and retail, need to timely update their workforce on regulatory compliances. An extended LMS is efficient enough in delivering mobile-based compliance training to the workers and contractors based at diverse locations.
- Partner channel training
Several companies in the manufacturing, telecom and other sectors comprise of independent partners that resell their products and services on a global scale. So, it is crucial to certify the extended workforce on the entire product range and deliver just-in-time performance support. This ensures an overall improvement in organizational sales, business productivity and customer satisfaction.
Modern organizations leverage opportunities to train their extended enterprise in an effective way. Using an extended LMS, they aim to engage, motivate and retain learners, thereby combining the business and training outcomes into one measurable program. While e-learning began as an internal workforce training program, organizations have now realized the need to provide online courses beyond and outside their four walls. So, when extended employee training begins with strategic decision-making via a powerful distribution network, the outcomes can leave a great impact on an organization’s overall reach, brand value and growth.
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