Automotive Industry Update: Learning Management Systems Should Be Industry Focused

Hiring an electrician to do a plumber’s job, could lead to someone or something getting zapped. Similarly using a corporate learning management system (LMS) to deliver training to the personnel at your auto dealerships can bring about dissatisfactory results.

To understand the learning needs at an automotive dealership, we looked at the variables that make our auto industry clients’ dealerships unique.

1. Diverse and non-homogenous skills and education of the work force
2. Unrelated departmental goals at first glance
3. Skewed trainer to dealership ratio
4. Lack of structured training before shop floor exposure
5. Unavailability of logical linking of training and performance

Our study suggests that for automotive dealerships the choice of LMS needs to be industry specific in order to overcome these issues. The following key features are what sets the Auto specific LMS apart from the rest of the lot. Read on.

On the job training and evaluation

At most dealerships, a new hire goes from completing their joining formalities to the shop floor directly. Under these circumstances where there is no formal training, it is important to have an LMS which has inbuilt forms, checklists, and tools. This helps mentors or seniors to keep track of everything they need to share with a trainee, and to evaluate a trainee’s performance while on-the-job.

Predictive analysis of individual’s performance to annual sales trends

Almost every role, whether customer facing or not, has an impact on the brand and reputation of a dealership, which ultimately impacts the annual sales trends. Therefore, an LMS which connects trainings attended to performance in their job roles, and then extrapolates that to find trends impacting sales, gives the leadership a way to predict training needs.

Simple user interface for diverse workforce

There cannot be different learning management systems for different departments at a dealership. Therefore, the LMS of choice must have an interface that is easy to use by an undergraduate mechanic with 20 years of on-job experience with automobile engines. With smartphones and tablets, it has become extremely easy to get a knowledge device into the hands of the employees, but the delivery of knowledge must be easy to handle and understand.

Sales and service enablement tools

Customers want great service and at a price point that makes sense to them. Whether the customer is purchasing a new vehicle, exchanging an older model, or getting one serviced, the employees talking to the customers should have knowledge, expertise, and customer service skills. Some things can be imbibed through training, but some things like market prices, loan rates, parts availability, etc. needs a ready interface that provides this information to the employee. An LMS that gives the flexibility to set up chat-bots, comparison charts, and calculators to enable point-of-sale assist is a blessing.

Integration with management systems

Integration with the CRM or dealership management system allows the LMS to fetch performance data and link it to the trainings attended or available. This also creates a visual chart or dashboard to be available to view and manage the extended workforce.

Optimum training resource utilization

When the ratio of trainer and dealerships is not optimal, the trainer has to travel extensively. Having an LMS that can track trainer calendars for availability and scheduling, and other resources such as room availability really helps. The LMS should also have an OTP feature for when the trainer starts a training. It should be able to capture attendance via an app and should also be able to deliver proctored assessments. If the LMS can provide all these insights, then it becomes easy for leadership to track the cost-benefit ratio of this method of training delivery.

In an industry that is in a constant state of flux, being able to empower and enable all the personnel at a dealership to put their best foot forward is essential. The right learning management system can help provide stability to employees and prepare them for handling the changes the future may bring.

We at GCube, have 20 years of experience and 80+ industry awards in learning technologies; and would love to hear your thoughts, queries, and suggestions. Please do write to us.

Fostering Continuous Learning Culture: Shifting Focus towards Implementing New-age Corporate LMS

In today’s fast-paced environment, companies are utilizing corporate LMS platforms to embrace continuous learning culture and remain competitive. For individuals, continuous learning is all related to browsing the web to watch webinars, read posts, or enrolling in a certification program. For workplace culture, continuous learning is about improving employee engagement, knowledge retention, and accelerating organizational performance. Online corporate learning programs cater to the pertinent needs of globally dispersed audiences by enhancing their skills and creating new growth opportunities.

Organizations adopt a continuous learning culture to keep their employees abreast of the latest LMS technology. So, modern LMS for corporate training plays a significant role in creating a learning culture through a plentiful of ways. These include-

• Content accessibility- Anytime and anywhere

To embrace continuous learning, modern LMSs support the availability of personalized training content across different mobile devices- laptops and smartphones. Mobile learning has gained huge traction in the past few years, with the rise of tablets in the corporate world.  Using a mobile LMS, learners can access relevant training material at their own pace of time, while at home, in office, or while on the go.

• Performance tracking- Real-time feedback

The leading corporate LMS providers deliver e-learning solutions to bridge skills-gaps, boost workforce performance, and enhance business productivity. Modern LMS integrates with other enterprise systems such as HRMS, CRM, and others to fetch employee data and create Key Performance Indicators (KPIs). Based on the KPI scores, the LMS automatically aligns personalized training for diverse training goals- compliance, sales training, onboarding, and so on. Also, corporate managers can provide real-time feedback to their employees rather than waiting for annual appraisal cycles. As a result, employees can efficiently work on their weak areas continually, thereby saving costs and boosting overall productivity.

• Game-based learning- It can be fun

When training becomes dull and boring, it is essential to introduce engaging gaming elements with e-learning courses. Modern LMS supports the gamification feature by including interactive elements such as scores, leaderboards, and badges. Consequently, organizations embrace a fun-filled learning culture by encouraging employees through rewards, driving peer-to-peer collaboration, and gaining a competitive edge.

• Measuring success- Overall training impact

One of the significant benefits of modern LMSs is to bridge skills-gaps, boost engagement, and measure training effectiveness. By measuring different parameters such as skills metrics, training completion rates, test scores, and more, organizations can measure the overall impact of training on employees. So, this continuous measurement of training success ensures that learning caters to the bespoke needs of all.
A workplace learning culture is not a one-time done practice. With evolving training needs, the learning culture also needs to be continuous as well as personalized. Undoubtedly, continuous learning is reshaping the modern training landscape. New-age best corporate LMS adopts a game-based, mobile-aided, and performance-driven learning approach to provide a dynamic experience that hooks every learner. The traditional training model is falling away, and companies are shifting their focus to deliver training that is on-demand, personalized, and technology-aided. So, a continuous learning culture not only boosts your employee growth and retention but also aids businesses to grow and succeed.

Corporate LMS to Drive Engagement and Performance

Must-have Features of Corporate LMS to Drive Engagement and Performance

Modern learning management systems (LMS) are utilized by several organizations to train their dynamic workforce. These aid learning and development teams by providing relevant training for internal as well as extended workforce (channel partners, suppliers, resellers, vendors, and even customers). Enterprises are leveraging multiple benefits of using corporate LMS- reduced training costs, effectively delivery of custom content, and learning at their own pace of time and convenience. 

Corporate LMS

Best corporate learning platforms cater to the personalized learning needs of intended audiences. Top features of the new-age learning management platform include:

• Intuitive User Interface (UI)

The robust LMSs for corporate training have an icon-based intuitive UI which grabs maximum learner attention. These also embed different color themes, background images, and visual cues as per the personalized learning needs and preferences.

• Mobile learning

With an increasing number of external employees spread across different demographic locations, it is essential to create online courses for multiple mobile devices. The ability to undergo training anytime and anywhere aids employee to learn even on the go. Mobile content delivery also enables offline downloading, content accessibility, and get instant responses from experts.

• Compliance management

Several industries, such as healthcare and aviation, need to comply with state or federal regulations. Industry-specific compliant LMSs track participation and performance levels to ensure that employees meet compliance mandates.

• KPI-linked learning

Corporate LMS integrates with Human Resource Information System (HRIS), Sales Performance Systems, Dealer Management System (DMS), and others to fetch employee data. The platform collates Key Performance Indicators (KPIs) to create performance metrics and automatically assigns relevant training courses to intended learners. The KPI dashboard helps administrators to align learning with pertinent business goals.

• Social learning

Corporate training platforms serve as a common platform to share new ideas via polls, discussion forums, surveys, question answers, announcements, and more. Participating learners can also share posts and comments as well as seek expert advice in accordance to their personalized needs and preferences.

• Business Intelligence (BI) tool

A complete set of statistical, interactive, and graphical (pivots, charts, filters, etc.) tools. The BI tool generates automated reports for learner, admin, manager, and trainer. It also manages automatically scheduling of reports, printing reports as PDF, PPT, and Text files.

Some of the leading corporate LMS providers impart innovative e-learning solutions to meet emerging needs and stay competitive. While choosing the best enterprise LMS, you must first identify the features that perfectly fits your learning needs. With the support of a myriad of LMS features, G-Cube LMS also holds the niche to deliver the comprehensive learning experience for all. For more details, write to us at info@gc-solutions.net.